Refund policy

We strive to ensure that every product you receive is of the highest quality. However, we understand that there may be instances where items are damaged during transit. In such cases, we have a straightforward return policy to address your concerns.

Return Procedure:

• Notify us within 48 hours of receiving a damaged order via email at femizonebysidraali@gmail.com or through customer support.

• Provide an order number and a clear description of the damage for prompt resolution.

• Safely pack the damaged item in its original packaging with accessories to prevent further damage.

• Return the item via any local post office or TCS service.

• Simply drop off the securely packaged item at the chosen return location.

• Ship the product to the warehouse address mentioned on the parcel.

• For assistance, contact our customer support team.